Lil' Baby Cakes® hand makes each diaper cake when an order is received. Orders are shipped using UPS Ground from our location in Sterling Heights, Michigan to the recipient's location. The distance and product weight determine the Shipping Cost displayed during checkout.
The following paragraphs provide details for Order Processing Time, Shipping Transit Time, and Shipping Cost.
Your Lil' Baby Cake will be handmade to order within 24 to 48 hours of placement. This is defined as Order Processing Time and is separate from Shipping Transit Time. Orders are processed sequentially from the time/day the order is placed. Orders are processed Monday through Friday during normal business hours. Orders placed on Saturday, Sunday, and Holidays are queued for processing on the next business day and therefore starts the Order Processing time of 24 to 48 hours. Order Processing Time can vary based on time of year and order volume but will not exceed 48 hours.
For customers wishing to shorten Order Processing Time to 24 hours, Lil' Baby Cakes® is pleased to offer our Make Mine First option. Make Mine First moves your order to the "front of the line" for a nominal charge. This option is available during checkout or directly from the Make Mine First product page viewable here: Make Mine First.
The UPS Ground Service map below shows transit times from our location (i.e., zip code 48312).
Orders ship daily during normal business hours. Shipping cutoff time is 2 pm EST (to align with our daily UPS pick-up).
Transit time does not reflect the day the shipping label is made per UPS policy. UPS interceptions (i.e., modification of shipping information after an order is shipped) may delay delivery date, depending on when interception change is made with UPS.
Shipping Example 1: (California Recipient)
An order is placed on Monday. It will ship no later than Wednesday (shipping label made that day). Transit time is 4 days which means delivery is Tuesday of the following week.
Shipping Example 2: (Tennessee Recipient)
An order is placed on Monday. It will ship no later than Wednesday (shipping label made that day). Transit time is 2 days which means delivery is Friday.
Shipping Example 3: (Michigan Recipient)
An order is placed on Monday. It will ship no later than Wednesday (shipping label made that day). Transit time is 1 day which means delivery is Thursday.
We use UPS ground for all shipping as it offers the best balance between speed of delivery and shipping cost. Your shipping cost is calculated by weight and distance during checkout.
Shipping cost is a function of product weight and distance from our location to the recipient. As such, shipping costs vary to account for these differences as it's more expensive to ship to California than it is in Michigan. Similarly, a 7 pound package costs more to ship than a 3 pound package.
Shipping costs for our products are provided in the following table. The cost shown is added during checkout based on product selection and location. Zones are defined to group states together and are also shown in the table.
Incorrect or Missing Address Information:
Customers are responsible for providing complete and accurate shipping information at the time an order is placed. If your order is returned to Lil Baby Cakes because of incorrect or missing address information (i.e., wrong address or if applicable, missing/incorrect apartment number, suite number, or building number) you will be notified via the email entered with your order.
In some cases, depending on when in the order delivery process an error is uncovered, it can be corrected with UPS. Please notify Lil' Baby Cakes immediately if you discover any issue with the shipping information provided. However, in cases where delivery is attempted but unsuccessful because of incorrect or missing address information than the following shall apply:
Lil' Baby Cakes will refund you the original cost of your order – less UPS charges (i.e., original outbound to recipient and inbound back to Lil' Baby Cakes) plus a $25 handling fee. See example below:
Example: Product price $74.95 plus shipping $14.63 = $89.58 order total.
Shipping refund calculation:
Original Order Cost: $89.58 minus $14.63 shipping to wrong/incomplete address minus $14.63 shipping back to Lil' Baby Cakes
$89.58 - $14.63 - $14.63 = $60.32
Handling Fee:
$25.00
Refund:
$60.32 - $25 = $35.32 This amount would be refunded back to you.
If you want to re-send your order, a new order with the correct address will need to be placed. Regretfully, we cannot resend your initial order that is returned back to us once it is shipped.
Additional Assistance:
If you have a specific delivery date that is required, please add your request in the Note section during checkout. We will contact you by email to confirm the details of your request.
We are unable to ship outside the lower 48 states or internationally.
